Please note that for deliveries outside of Australia, your consignment may attract import duties and taxes which are levied by the destination country once the shipment reaches that destination country.
Any such additional charges for customs clearance, import duties and taxes must be borne by the purchaser. PGC Publishing has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You should contact your local customs office for further information. If your consignment is delivered via the Mail System option, your post office may advise you that you need to pay such Customs Duties and that you will have to claim you consignment and pay the duties at a specified post office. Note NO Customs charges apply on eBooks delivered online. |
In most cases PGC Publishing will despatch consignments within 2 working days of confirmation of receipt of an order.
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RETURN & REFUNDS on BOOKS - Full details and descriptions of the books on sale via this site are available through the SELECTION OPTIONS PAGE. Click the 'Select' button for a book set to be shown the details of each volume and its price and availability. Then click on the book cover icon for a list of papers and their authors. From this list you may then select and read the abstract of each constituent paper. Please study these carefully before submitting an order so that you are fully aware of the content, size, binding, price, delivery modes, PGC Publishing responsibilities, etc.
PGC Publishing will carefully check all books before despatch to ensure they are to specification. PGC Publishing is not responsible or liable for any consignment lost or damaged in transit. All freighted consignments of hard copy books will be securely packed in sturdy satchels, and in most cases will be in padded/bubble wrap bags. Consequently PGC Publishing will not accept or pay for the return of all or part of any consignment despatched in response to an electronic or written order received by mail or any other means, or pay any refunds, except where legally required to do so under the laws of the State of South Australia. CANCELLATION - If necessary, you may cancel all or part of your order, provided you contact us before your order is despatched and before you receive email notification that your order has been despatched. |
INSURANCE - is offered for books despatched by International Express Airmail or International Economy Airmail. It is NOT available for Australian Express Post, as this option is "trackable" and may be recovered.
The insurance we offer is that provided by the postal system who will NOT cover delivery to SOME countries. You may check if insurance is available for your country and delivery method by consulting International Postal Guide. Insurance is OPTIONAL, and if selected is in addition to the delivery costs. The conditions of the cover are as outlined below. EXCLUSIONS - Under international postal agreements no compensation will be paid for:
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